Purpose:

A Pharmaceutical company is seeking a Marketing Assistant who is responsible for providing effective marketing coordination, operational and administrative support to the Business Development and Marketing function, ensuring the timely and accurate execution of marketing activities, digital communications, HCP engagement, events, marketing campaigns, product launch activities, marketing materials and reporting, while maintaining effective systems, records and stakeholder support

Key Job Outputs:

Sales Support

• Receives and processes incoming emails and requests for quotations
• Compiles quotations and completes all necessary supporting documents, and arrange for signing by authorised person
• Sends documentation to customers by email, post and courier as required
• Keeps record of all quotations
• Maintains a database of customers requiring up to date certificates (BBBEE and Tax Clearance)
• Compilation and formatting of sales and business development reports as required

Digital Marketing and Content Support

• Assist with content updates to the website and HCP portal
• Coordinate uploading and maintenance of approved HCP educational and product related materials
• Coordinate internal approvals for marketing content
• Monitor digital platforms for customer/HCP enquiries and route queries to the appropriate person
• Maintain a digital library of approved marketing assets

Marketing Materials and Brand Management Support

• Coordinate the development, updating and distribution of marketing materials
• Maintain an inventory of approved brochures, product information, presentations, promotional materials and corporate collateral
• Ensure only current approved marketing materials are distributed
• Coordinate artwork printing and production with internal and external suppliers
• Assist with packaging/artwork updates where required
• Perform stock cycle counts of promotional materials and marketing storeroom co-ordination
• Support implementation of corporate identity and brand guidelines

Marketing Campaign Support

• Provide administrative and coordination support for marketing campaigns
• Maintain campaign timelines and activity trackers
• Coordinate campaign materials with internal stakeholders and external suppliers
• Track campaign deliverables and deadlines
• Maintain records of campaign outputs and results

Product Launch Support

• Provide coordination and administrative support for new product launch activities
• Coordinate meetings and documentation relating to launch activities
• Assist with preparation and distribution of approved launch materials
• Maintain launch documentation and ensure relevant stakeholders receive required information

General and Office Administration

• Processing/distribution of all incoming emails, letters and other correspondence
• Keep records of all correspondence
• Prepare responses to correspondence containing routine enquiries
• Read and analyse incoming memos, submissions and reports to determine their significance and plan their distribution
• Obtain quotations from approved suppliers where required
• Prepare purchase requisitions and supporting documentation
• Track purchase orders and supplier deliverables
• Maintain a database of marketing suppliers
• Monitor delivery timelines and escalate delays
• Maintain records of marketing expenditure and supplier documentation
• Write business correspondence as required and requested
• Managing incoming calls to the Marketing Department
• Order petty cash books, receive claim forms from PCs and arrange for authorisation and forward to people management or Finance Department
• Packing and distribution of promotional items

HCP & Customer Engagement Support

• Provide administrative and coordination support for HCP engagement activities
• Maintain HCP/customer databases and distribution lists
• Assist with HCP registration and verifications for access to the HCP portal and keep records
• Coordinate approved HCP communications
• Assist with distribution of product updates, newsletters and educational materials
• Maintain records of HCP engagement activities
• Route product, medical or technical enquiries to the appropriate function

Events & Congress Management

• Maintain an annual marketing events/congress calendar
• Coordinate pre-event, event and post-event activities
• Assist with invitations, registrations, delegate lists and attendance tracking
• Coordinate exhibition materials and branding
• Maintain records of costs against approved budgets
• Coordinate post-event follow-up activities with Sales/Marketing
• Maintain supplier and congress organiser information

Core Competencies:

• Leading and Influencing Others
• Managing Relationships
• Personal Leadership
• Business Impact
• Digital literacy and digital marketing awareness
• Marketing administration and coordination
• Data management and reporting
• Project coordination
• Content management
• Customer/HCP orientation
• Attention to detail and quality
• Planning and organisation
• Communication – written and verbal
• Stakeholder management
• Teamwork and collaboration
• Initiative and problem solving
• Confidentiality and professionalism
• Ability to manage multiple priorities
• Time management
• Computer literacy / Microsoft Office proficiency

Qualifications:

• Diploma or equivalent qualification in Marketing, Business Administration, Communications, Sales or related field
• Marketing qualification advantageous

Experience:

Specific SHE Requirements:

• Pre-employment, routine and exit medicals are compulsory due to the nature of the business
• Attendance to SHE related training is mandatory
• Adherence to SHE Instructions.
• Compliance to SHE Site Rules is compulsory
• The company uses hazardous and biologically active chemicals. The successful candidate will be required to use proper PPE and will go through medical examinations as per OSH Act requirements

Salary: Market related

Should you not hear from us within 2 weeks, kindly consider your application as unsuccessful.

All personal information received will be processed in accordance with The Protection of Personal Information Act No. 4 OF 2013