Purpose:

An ICT Distribution company is seeking a Sales Assistant who is responsible in supporting the sales function within the Government Sales department. The purpose of the role is to assist account managers and the sales team by handling customer inquiries, processing orders, maintaining accurate records, and ensuring smooth communication between clients, suppliers, and internal departments. This role contributes directly to customer satisfaction and the achievement of sales targets by providing efficient administrative and operational support

Key Job Outputs:

• Identify and understand role players in each assigned account
• Assist External Account Managers with smaller, non-named customers
• Provide quotes, close deals, and contribute towards the division’s targets
• Communicate efficiently and continuously with clients
• Portray professionalism and confidence to deliver the ultimate in customer service
• Build and maintain an active customer base to support the sales team
• Assist with onboarding new customers and reactivating dormant accounts
• Collaborate with the External Sales team to close deals when necessary
• Foster strong team relationships to maintain a high-performing, cohesive environment
• Assist with creating accurate quotations based on received requests
• Ensure all orders are entered into the system with precision
• Meet and exceed agreed SLAs for quoting and delivery timelines
• Demonstrate strong attention to detail in all tasks
• Follow up on the entire sales process until the order is delivered to the client
• Track and follow up on all quotations to ensure progress and closure

Core Competencies:

• Perform all duties with integrity, to the highest ethical standards, and in compliance with all relevant legal, contractual and other requirements as mandated by the Company Code of Conduct
• Keep up to date with changes in applicable compliance obligations, controls and measures relevant to the role
• Microsoft Office including intermediate Excel skills
• Must be able to communicate clearly, accurately, and efficiently with clients and colleagues
• Sales-driven and an overachiever
• Copes effortlessly within a high-stress and pressurised environment
• Customer-focused
• Attention to detail
• Willing to assist in other areas of the business when required
• Works well in a team
• Verbal and written business communication

Qualifications:

• Matric is essential; a qualification in the form of a diploma, degree, or certification in Sales & Marketing will be an advantage
• Attending training sessions to develop skills

Experience:

• 2 to 3 years of IT distribution experience in a sales or sales support role
• Keeping abreast of the latest technologies and market trends
• Experience working with government customers would be advantageous

Salary: Market related

Should you not hear from us within 2 weeks, kindly consider your application as unsuccessful.

All personal information received will be processed in accordance with The Protection of Personal Information Act No. 4 OF 2013